Limitadong kasanayan sa ingles    |   제한된 영어 능력     |   Trình độ tiếng anh hạn chế  

Maîtrise limitée de l'anglais            |   英语水平有限       |   Konpetans angle limite 

The HUD Housing Counselor Certification Exam is available in English and Spanish. Candidates with limited English proficiency and limited Spanish proficiency may request additional exam time.

Launching the exam symbolizes your signature and acceptance of the following terms:

The fee charged each time an individual takes the certification examination is based on the cost of administering the examination. As announced in the Federal Register Notice dated May 31, 2017, an online proctored exam costs $60 and an in-person proctored exam costs $100. Any changes in pricing will be published in advance in the Federal Register. 

Dear Counselor,

This message serves to confirm that your HUD Housing Counselors Certification Exam was rescheduled. You will receive a separate email with the specific appointment details directly from Kryterion, the proctoring service provider.

We are glad we were able to resolve this issue and wish you a successful exam experience.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Dear Counselor,

We received your request for accommodations for [INSERT ACCOMMODATIONS REQUESTED]. Please note that reasonable accommodations are provided to eligible test takers in accordance with the Americans with Disabilities Act (ADA).

Your request is not complete as your statement/documentation does not meet our requirements. Please review the information below and provide adequate documentation. 

Certification Requirement

The proctoring service provider, Kryterion, is currently performing system maintenance which inhibits account users on HUDHousingCounselors.hud.gov from accessing the exam platform. Please try loggin back in later. Thank you.

Dear Counselor,

We have reviewed your Fee Waiver Request.

Your request has been denied because situations in which [PICK ONE] the candidate purchased the wrong exam / the candidate failed to obey the rules / the circumstances described do not qualify as an emergency are not eligible for a fee waiver.

OR

If you experience issues with exam set up, launch, or during your exam, contact Kryterion Support immediately:

If you are interested in coordinating a group testing event, please submit the following information by selecting the "Update this ticket" URL at the bottom of this message: