To create an account on HUDHousingCounselors.hud.gov, select "Sign Up" at the top of the page and enter the information required: 

• First name
• Last name
• Email address*
• State

Then, select the "Create new account" button at the bottom of the form. Verify your email to complete your registration.

You have up to five attempts to enter your account password on the User Sign In page before your account will lock. Locked accounts will unlock automatically after six hours, or you can expedite access by contacting the Support team.

If you are unable to recall your password, enter your account email in the Forgot Password? tool. Within a few minutes, you will receive an email with a link to verify that you are the account owner. You will need to set a new account password after email verification. Support does not assign or have access to user passwords.