To access the Knowledge Assessment, you must be signed into your account on HUDHousingCounselors.com.
Once you are signed in, click on the “Training Center” button on the home page, then click on “Take Knowledge Assessment.” If you are already signed in, you can access the Take Knowledge Assessment launch page directly.
Thank you for your inquiry regarding the online training modules.
The training content is reviewed and updated on a periodic basis to maintain accuracy and relevance. Each time the online modules are updated, the Online Training Status resets because the new modules have not been reviewed. This is explained in the Notices section on your Profile Page as well as in the HUD list serv update announcement sent out on September 27th, 2019, “HUD also recommends you note your online module completion status, which is accessible in your website profile, as modules will be replaced and module status reset.”
The content changes are noted in the Revision History on the website.
Sincerely,
TheHUDHousingCounselors.com Support Team
To take the interactive online training course, be sure your computer meets minimum requirements by installing one of the following browsers:
Windows:
Mac:
If you prefer, you can view the modules in a downloadable Study Guide, available in a PDF format.
The online training is interactive, but it does not include audio.
The training consists of 15 modules that vary in length. Shorter modules take about 30 minutes, and longer modules may take up to 90 minutes to complete.
The Study Guide consists of 15 modules and a Glossary that vary from approximately 20 to 60 pages. A single file of the entire training is not available.
The Support team is not able to provide physical copies of the Study Guide. You are welcome to print the training as befits your needs to prepare for the exam.
Information about the Home Equity Conversion Mortgage (HECM) certification is available on the HECM Counseling Resources page of the HUD Exchange.
In addition to the training materials on HUDHousingCounselors.com, the HUD Office of Housing Counseling offers many resources on the HUD Exchange. You can also subscribe to the Housing Counseling Mailing List for regular training notifications.
HUDHousingCounselors.com provides access to training and exam materials in Spanish. Sign into your account and take the following steps to access each component.
To access the training, you must be signed into your account on HUDHousingCounselors.com.
Once you are signed in, select “Training Center” at the top of the page. If you are already signed in, you can access the Training Center launch page directly.
Training is available to anyone who creates an account. You can choose from two study methods: an interactive online training course or a downloadable Study Guide in PDF format.
Completion of training is optional and is not required to become certified. However, to increase certification exam passing rates, candidates are highly encouraged to study the course content.
Your User Profile provides access to account information, including:
To access your User Profile, you must be signed into your account on HUDHousingCounselors.com. Once you are signed in, select “Profile” at the top of the page. If you are already signed in, you can access your User Profile directly.
Training materials include correct answers and corresponding explanations for knowledge checks. The online training provides feedback onscreen for incorrect answers submitted. The Study Guide provides the same feedback at the end of each module.
