Dear Counselor,

There is a known issue with Google Chrome in which certain modules will not load. Users can access the module by right clicking on the module link and selecting "Save Link As" which allows users to save the PDF to their computer and open it from there. Users also have the option to switch browsers.

If these options do not resolve the issue, please update this ticket via the link at the bottom of this message or call 800-448-7149 8am - 4:30pm Eastern Time, Monday - Friday.

Sincerely.

The HUDHousingCounselors.hud.gov Support Team