If you experience issues with exam set up, launch, or during your exam, contact Kryterion Support immediately:

Reasonable accommodations are provided to eligible test takers in accordance with the Americans with Disabilities Act (ADA).

Before completing the Reasonable Accommodations Request Form, please review the information below. Requests that do not comply with the guidance below may not be approved. 

If you experience issues with exam set up, launch, or during your exam, contact Kryterion Support immediately:

Reasonable accommodations are provided to eligible test takers in accordance with the Americans with Disabilities Act (ADA).

Before completing the Reasonable Accommodations Request Form, please review the information below. Requests that do not comply with the guidance below may not be approved. 

During the exam, test takers must abide by industry-standard testing rules. Certain actions and items are prohibited during testing. Read the following instructions and rules to ensure a successful exam experience.

Reasonable accommodations are provided to eligible test takers in accordance with the Americans with Disabilities Act (ADA).

Before completing the Reasonable Accommodations Request Form, please review the information below. Requests that do not comply with the guidance below may not be approved. 

During the exam, test takers must abide by industry-standard testing rules. Certain actions and items are prohibited during testing. Read the following instructions and rules to ensure a successful exam experience.

Limitadong kasanayan sa ingles    |   제한된 영어 능력     |   Trình độ tiếng anh hạn chế  

Maîtrise limitée de l'anglais            |   英语水平有限       |   Konpetans angle limite 

The HUD Housing Counselor Certification Exam is available in English and Spanish. Candidates with limited English proficiency and limited Spanish proficiency may request additional exam time.

For online proctored exams, computer systems must meet the criteria outlined on the Kryterion Online Proctoring Support page. Before scheduling your exam, we encourage you to visit this page to test equipment compatibility, which includes checks for webcam, microphone, and internet speed. Individuals planning to take the certification examination online can prepare by taking the following steps:

Limitadong kasanayan sa ingles    |   제한된 영어 능력     |   Trình độ tiếng anh hạn chế  

Maîtrise limitée de l'anglais            |   英语水平有限       |   Konpetans angle limite 

The HUD Housing Counselor Certification Exam is available in English and Spanish. Candidates with limited English proficiency and limited Spanish proficiency may request additional exam time.