Other - HUD Housing Counseling Mailing List

Visit the Housing Counseling Mailing List Registration. This HUD Mailing List is for housing counselors employed at HUD approved housing counseling agencies. Subscribers will automatically receive email notification of important housing counseling industry announcements such as new policy notices, employment opportunities, contracting opportunities, events, and training. This is a free service.

Other - Refer to HUD Support provides technical support and general program information related to the training and certification exam program. If you have additional questions about the housing counselor training and certification program, please visit the HUD Exchange or email HUD Housing Counseling at with the subject line, “Housing Counselor Certification.”

For information related to applying to become a HUD Approved Housing Counseling Agency visit the HUD Exchange or complete the Become a HUD-approved Housing Counseling Agency Learning Pathway collection of webinars.

For other questions related to HUD policies or updates, please contact your agency's HUD Point of Contact (POC), visit, or call 800 333 4636.

Other - FHA Connection

The purpose of is to help counselors prepare for the HUD Housing Counselor Certification Exam and provide access to the exam. After passing the exam and transferring the results to FHA Connection, counselor certification activities shift from to FHA Connection.

Questions regarding the application process for HUD Certified Housing Counselor certification must be submitted to with subject line “FHAC."

For additional steps to certification visit the HUD Exchange website and view the HUD Certified Housing Counselor Application Process.

Certificates are available to print after the candidate's employment is verified in FHA Connection. Find instructions for printing your certificate here