Dear Counselor,

A chargeback was initiated for an exam scheduled through your account. Appointment details for the exam in question are listed below.

Assessment Name: HUD Housing Counselors Certification Examination - Online 
New Schedule:
Date: DATE
Time: TIME

If you intend to complete the exam as scheduled, please contact your payment provider to reverse the chargeback. Keep in mind that you can cancel or reschedule an exam through the Exam Status Center, where you can also verify your exam appointment and check details.

Please be advised that your exam will be canceled if the chargeback is not reversed. 

Let us know if you have any questions. Thank you.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team