Camera Requirements

NOTE: Beginning August 6, 2020, HUD will no longer require online exam candidates to use an external camera. HUD will accept any camera for the online certification exam. This change is being made due to the increased demand for online testing and the slow reopening of testing centers that closed due to Covid-19. This change will be revaluated in the future based on security, demand, and availability.

Watch this video for information on proper camera placement.

A camera with a heavy base and flexible neck allows for easier placement. The webcam you choose must meet the following criteria:

  • Minimum Video Resolution of 720p with a frame rate of 30 fps
  • High Speed USB 2.0 connection - Plug and Play preferred
  • Cord length of 6 ft (2 m) or more
  • Manual focus ring
  • No auto zoom or auto focus allowed. These features must be turned off.
  • Built-in microphone

You will not be allowed to use an internal laptop camera. The following cameras DO NOT meet requirements:

  • Digital cameras/camcorders
  • Smartphones
  • GoPros
  • Tablets
  • PlayStation Eye/Camera
  • Eye Toy
  • Kinect
  • Additional laptops/computers.

For information on acceptable external cameras read the guidelines here.