Dear Counselor,

The training content is reviewed and updated on a periodic basis to maintain accuracy and relevance. Each time the online modules, Practice Exam and Knowledge Assessment are updated, the status resets because the new modules and assessments have not been completed. This is explained in the Notices tab on your User Profile.

Please note, HUD does not track individual candidate progress in completing the training modules. The Online Training Status is available for candidate reference only.

The content changes are noted in the Revision History on the website.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team